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How Does the Rock RMS Integration Work?

Molly Kinder
  • Updated

The Rock RMS integration consists of two different types of data as it relates to volunteer information that can be synced back to Rock (People and Participation Data).

People

Each Virtuous Volunteer user has specific contact data associated with their account. This is biographical information like their first name, last name, email address (unique identifier), phone number, etc. that the user inputs when they create their Virtuous Volunteer account.

The data that is currently imported/exported between Rock and Virtuous Volunteer is:

  1. Email
  2. First Name
  3. Last Name
  4. Birthday (note that Virtuous Volunteer only collects Month/Year from users)
  5. Gender
  6. Phone
  7. Note that we allow you to create a custom value and map it to Rock in the Syncing/Export Data tab of the integration.

There are two ways to sync your data from Virtuous Volunteer to Rock:

  1. Importing from Rock to Virtuous Volunteer
    1. When you setup the integration through our Setup Wizard, you will get to select a couple of settings as far as who you want to import, when to import them, etc. so that you can launch the integration and get started.
    2. You can choose to enable a 2-way sync on these users in order to keep data synced up in both systems when a Virtuous Volunteer user updates their information in Virtuous Volunteer. (Note that this will update data in Rock, so if you want to avoid this make sure to turn off the 2-way sync).
    3. Select Users to Import
      1. A list of pending users from Rock will be available to choose to Import to Virtuous Volunteer after the integration launches.
    4. Select Groups to Import
      1. A list of pending groups of users from Rock will be available to choose to Import to Virtuous Volunteer after the integration launches.
  2. Enable Syncing to Sync/Export Data back to Rock from Virtuous Volunteer
    Enabling Syncing allows you to automatically send data from Virtuous Volunteer to Rock regardless of if you have imported them into Virtuous Volunteer. Keep in mind that if you did not import the user into Virtuous Volunteer, there is a chance that a duplicate would be created in Rock for the user.
    1. Select fields to map to Rock. Virtuous Volunteer has available fields that you can choose from so that you can choose a specific destination field in Rock to map the data to. There are several to choose from, and you can even create a custom value to send along with the People data that is going back to Rock.

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Webhooks

Because Rock is so flexible, and there is not a great default solution for participation data stored in Rock for your volunteers, we recommend subscribing to our Virtuous Volunteer Webhook solution that give you access to more data. Please see this article for more info: Vomo Webhooks

 

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