What do the different background check statuses mean?

Whether you integrate with Checkr or manually update your volunteers' background check statuses, there are some terms you need to know.

Below are the different background check statuses in VOMO and what they mean. Go to People in your Admin Dashboard and find the column to the right of their name labeled "Background."

 

Background Check Statuses (with Checkr Integration)

  1. Engaged: you have reviewed the information that was marked "consider" in Checkr's report and proceeded to move forward with the candidate. You have “accepted” the completed report even though there was items they wanted you to "consider."
  2. Consider: The report is complete and contains some sort of adverse information to evaluate (criminal records, traffic infractions, or other information). Consider may also be used to indicate that a Motor Vehicle Report contains violations that do not meet your Motor Vehicle Report criteria, or the Employment and/or Education verifications were not an exact match. 
  3. Pending: VOMO is waiting for Checkr to either complete the background check or the volunteer has not submitted their background check from to Checkr yet.
  4. Cleared: The volunteer is ready to serve after completing a Checkr background check or an admin in VOMO has cleared them through the manual background check option.
  5. Suspended: The volunteer is NOT ready to serve after completing a Checkr background check or an admin in VOMO has suspended them through the manual background check option.
  6. Expired: The volunteer's background check has expired based on the date issued and the default background check date period specified in the Org Settings.

 

Background Check Statuses (without Checkr Integration)

  1. Cleared: The volunteer is ready to serve after completing background check and an admin in VOMO has cleared them through the manual background check option.
  2. Suspended: The volunteer is NOT ready to serve after completing a background check and an admin in VOMO has suspended them through the manual background check option.
  3. Expired: The volunteer's background check has expired based on the date issued and the default background check date period specified in the Org Settings.